Order Processing & Delivery
We offer free shipping on all orders worldwide.
All orders will be processed within 1 to 2 working days. Once your order is placed, we begin packing your items and get them sent out for shipping via our delivery partners. Shipping time then takes approximately 5-7 working days.
Tracking & Support
Once your order has been shipped, you’ll receive an email with a tracking code to follow your shipment’s progress. We cover all customs duties, import fees, and taxes worldwide, ensuring a smooth experience for you..
Should you need any help with tracking or have any questions, our customer service team is always available to assist you.
Returns: If for any reason you are not fully satisfied with your purchase, you may return your item within 30 days of receiving it for a full refund.
Exchanges: If you wish to exchange your item for a different size or style, you may do so within 30 days of receiving your order. The item must meet the same conditions as a return (unworn, unwashed, and with tags attached). The exchange process will be initiated once the returned item is received and inspected.
How to Return or Exchange Your Item:
Contact our customer service team within 30 days of receiving your order. Provide your order number and details about the item(s) you wish to return or exchange. Once we confirm your return or exchange request, we will send you instructions on how to proceed.
We pride ourselves in exceptional 24/7 customer service and always being there to help.
Need help choosing a size, colour or need some inspiration? Or maybe you want some help tracking your order or initiating a refund?
No worries at all, our friendly customer service team is always on hand and happy to help you!
This is our Kaia Fluff-Trim Spring Coat
A soft, stylish spring layer designed for effortless comfort. With its cozy fluff texture, khaki hue, and relaxed hoodie silhouette, it brings together warmth and elegance for those breezy in-between seasons.
Here is why our customers love this so much and why it keeps selling out:
• Soft Fluff Texture: Gentle on the skin and irresistibly cozy, the plush fabric adds warmth while keeping the look light and fresh for spring.
• Relaxed Hoodie Design: The hood adds a touch of casual charm and extra practicality for breezy mornings or late evenings.
• Effortless Khaki Neutral: A versatile shade that pairs beautifully with denim, leggings, and spring dresses for an elevated everyday look.
• Loose, Comfortable Fit: Designed to drape naturally, giving you room to move while still looking polished and put together.
• Warm Without Bulk: Ideal for transitional weather—thick enough to keep you cozy, yet lightweight enough for all-day wear.
Elegant, trendy, and delightfully comfortable—this coat brings a touch of softness to every outfit. Add it to your spring wardrobe for a stylish, easy-to-wear layer you’ll reach for constantly.
